All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping and handling charges will be calculated at the time of shipment and will be charged accordingly.
All sales are final. We do not accept returns or exchanges for any items. We try our best to accurately display and describe each and every crystal through photos, or video and Live Streaming via Instagram. Clients understand the items may vary slightly due to the uniqueness of each stone, and differences in screen coloring.
That being said, we want all our crystal to be loved, and our clients happy. Please let us know if there is an issue. If we do accept a return, a restocking fee or return shipping fee may apply.
Occasionally, our in store inventory does not match the online inventory, so if we are out of stock of anything on your order, you will be notified with alternative options or refund the item(s) out of stock.
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